Refund policy
At MARABU, we are committed to delivering a seamless and delightful shopping experience. To provide clarity on our policies, please take note of the following:
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Return and Exchange Policy: We do not accept returns or exchanges. Each MARABU product is crafted with care and attention to detail, and we stand behind the quality of our creations. Prior to completing your purchase, please ensure that your selection aligns with your preferences.
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Refund Policy: We do not offer refunds. Once an order is placed, it is considered final. We appreciate your understanding in this matter, as our focus is on delivering handcrafted, quality products that reflect the essence of our cultural heritage.
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Cancellation Policy: You may cancel your order within 2 days of placing it. However, please note that no refunds will be issued for canceled orders. Instead, you have the option to choose another style or size from our collection. Kindly contact our customer service team promptly to initiate a cancellation or make an alternative selection.
We value your support of MARABU and appreciate your cooperation with our policies. If you have any questions or require assistance, feel free to reach out to our dedicated customer service team—we are here to help make your MARABU experience truly exceptional. Thank you for being a part of our journey celebrating elegance, effortlessness, and comfort.